Collections Associate-Home Health

BAYADA Home Health Care is seeking a Healthcare Medical Collections Associate to work in our Home Health Reimbursement Services office in our state-of-the-art facility in Pennsauken, NJ.  Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people’s lives while you grow your career and learn the business? Then the Reimbursement Associate position might be right for you!

$20-23/hour + Bonus

MINIMUM QUALIFICATIONS:

• Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability.
•  Degree preferred (combination of education and experience may be used in lieu of degree)
• Minimum of one (1) year experience with Healthcare collections/accounts receivable experience
• Must have collections experience
• Intermediate experience with Microsoft Excel
• Demonstrated record of strong interpersonal skills.
• Demonstrated record of goal achievement.
• Prior health care and home care experience is a plus.
• Competence in basic PC skills required to perform job functions.

PRIMARY RESPONSIBILITIES:

• Manage a dedicated accounts receivable for select payor organizations, external business or clients ensuring timely payment.
• Complete claim denial management functions to ensure timely follow-up with denied claims and complete root causes analysis to determine ways to prevent claims from denying.
• Process balance transfers, adjustment requests, refunds and corrected claims as part of accounts receivable management responsibilities.
• Complete administrative appeals and escalation of outstanding claim issues with payor organizations.
• Communication of accounts receivable status with internal customers within service office locations providing status updates with outstanding A/R, bad debt risk and requests needed to secure payment from a client or payor organization.
• Coordinate requests for additional data or workflow between internal revenue cycle departments to allow for claim payment.
• Communicate and escalate accounts receivable trends with immediate supervisor, director and management teams to ensure timely and compliant payment for services.
• Review, document and communicate any claim processing or related changes initiated by payor organizations.
• Work within multiple practice management systems, claim clearinghouse solutions and payor websites to conduct research and complete necessary workflow.
• Ability to met/exceed established performance goals
• BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business.
• https://www.newsweek.com/rankings/americas-greatest-workplaces-diversity-2024/bayada
  • Newsweek's Best Place to Work for Diversity 2023
  • Newsweek Best Place to Work for Women 2023
  • Newsweek Best Place to Work (overall) 2024
  • Newsweek Best Place to Work for Women and Families 2023
• Glassdoor Best Places to Work 2018 and 2019
• Forbes Best Places to Work for Women 2020
• Paid Weekly
• Mon-Fri work hours
• AMAZING culture
• Strong employee values and recognition
• Small team at a local office
• Growth opportunities