Collections Representative Clerk

Overview

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization. 

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.  

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values: 

• Clinical quality 
• Integrity 
• Service excellence 
• Teamwork 
• Accountability 
• Continuous improvement 
• Inclusion 

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.    

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will. 

Responsibilities

The Collections Representative will be responsible for thorough and timely patient account follow up to ensure accurate accounts receivable reporting, and to ensure payments by primary and secondary payers and/or self-pay patients are accurate.

The Collections Representative will be responsible for daily generation of patient statements. The Collections Representative will be responsible for answering patient calls and correspondence while providing timely, accurate, professional responses and resolution.

The Collections Representative will function within the Center’s policies and procedures, support SCA Values, SCA Vision and SCA Mission.

Qualifications

• High school diploma or equivalent required 
• 1-2 years experience with Medical collections preferred
• Medical terminology, ICD-9 and CPT knowledge required
• Individual must have strong computer and data entry skills and a strong in depth contract comprehension
• Must be able to work within the team & independently, handle multiple tasks efficiently and maintain confidentiality
• Must be a teamplayer, communicate well and interact in a positive manner with patients, families, co-workers, supervisor and other facility teammates to ensure the overall success of our center       

USD $20.00/Hr. USD $25.00/Hr.