Financial Counselor-Crestwood Medical Center-FT-1st shift

The Financial Counselor is responsible for verifying inpatient and observation patient benefits to determine each patient’s financial responsibility. They will call and/or visit those patients determined to have a financial obligation for their hospital stay. They will make an attempt to collect the payment. They are responsible for exercising good judgment in making decisions concerning secure payment arrangements. They conduct patient interviews to confirm registration information, complete required forms, obtain signatures and determine if the patient is qualified for financial assistance. They are responsible for completion of any research needed to resolve patient concerns directed to the facility after discharge in order to expedite claim processing and reimbursement.

Qualifications

Education: -A high school diploma or GED

Experience:

Prior experience in a Business Office or medical practice financial counselor, insurance follow up, billing, cash posting or reimbursement position required. Knowledge of medical terminology and computer literacy required. Requires sufficient previous clerical experience, typing skills and knowledge of personal computers, word processing, excel spreadsheets and other standard office equipment. Ability to type a minimum of 35 words per minute required. Must be able to effectively communicate with the public and perform routine mathematic computations.

Licenses/Certificates: None