Float Patient Access Associate, BHMG Cardiology Support

Sign-On Bonus: Up to $1,000

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels our commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we're all in.

At Baptist Health, we're committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a "grow our own" philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including:
 

• Career growth and development opportunities, with clear pathways and ongoing support
• Comprehensive health and wellness resources that go beyond traditional benefits
• A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
• Tuition reimbursement to support continued learning and advancement
• And so much more

Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.

 

Description:

Proficient at performing the day-to-day functions of the PPR in the practice/medical office which includes answering the phones, check in. check out. Charge entry, insurance verification and scheduling complex patient appointments, diagnostic treatments or surgery. Ensures patient medical records are ready for clinic and that all pertinent billing information has been captured and accurately entered into the appropriate computer program for processing. Communicates effectively with patients, co-workers, physicians and practice manager. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to our patients, physicians, and each other. Estimated pay range for this position is $17.27 - $20.90 / hour depending on experience.

Locations: Cardiology locations to include West Kendall, Doctors Hospital, Pinecrest, Galloway, Doral, Main Baptist, and Upper Keys.

Location assignments are based on business needs and may vary daily.  The float position has a $3/hr pay premium. 

Qualifications:

Degrees:

• High School Diploma, Certificate of Attendance, Certificate of Completion, GED or equivalent training or experience required.

Additional Qualifications:

• Associates degree preferred, or equivalent work experience.
• Must have 1 year as a Patient Financial Representative or Physician Practice Patient Representative, or have extensive experience in the health environment/registration.
• Experience in Microsoft Office required.
• Excellent interpersonal communication skills (verbal and written) and customer service skills required.
• Ability to work in a high-volume, fast-paced work environment.
• Ability to preform basic mathematical calculations.
• Knowledge of healthcare regulatory guidelines to include but not limited to HIPAA and AHCA preferred.
• Knowledge of insurance contracts, collections, authorizations, and pre-certification preferred.
• Extensive knowledge of Medical Terminology preferred.
• Bilingual English, Spanish/Creole preferred.

Minimum Required Experience: 3 Years

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EOE