REHAB CHARGE SPECIALIST

General Purpose of Job:  

Verify Physical, Occupational, and Speech Therapy billing and properly convert minutes to units following the standard portion methodology.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis.  Team members may be asked to perform additional duties as assigned by their leader.  Leadership has the right to alter or modify the duties of the position.

• Verify PT, OT, and SLP billing and properly convert minutes to units following the standard portion methodology.
• Add modifiers and review for accuracy.
• Troubleshoot revenue issue questions.
• Monitor denial work queues and process rebilling issues for changes in diagnosis, documentation errors, charge capture errors, etc.
• Monitor, review, and supply reconciliation reports to clinical leaders.
• Update monthly revenue dashboards and/or reports and distribute to clinical leaders.
• Maintain accurate patient records and documentation, ensuring compliance with confidentiality and privacy regulations (HIPAA).
• Accurately verify patient information, including demographic details, medical history, and insurance coverage.
• Provide customer service to patients by facilitating business processes including scheduling, authorization, and denial management workflows.
• Serve as the point of contact between patients, healthcare providers, and administrative staff.
• Work closely with other health care providers and leadership to ensure seamless patient flow and high-quality care.
• Provide education to healthcare providers on appropriate billing practices and workflows.
• Attend and actively participate in meetings as requested.

Job Requirements