Patient Account Representative
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Hiring a Patient Account Representative? Reach medical coders, billers and revenue cycle staff who are looking for their next job.
Post a Job →A patient account representative (patient accounts or billing customer service rep) answers patients' billing questions, explains statements, sets up payment plans, updates insurance on accounts and resolves self-pay balances for hospitals, physician groups and billing companies.
The job mixes customer service with billing knowledge and is usually trained on the job, often in a central billing office or remotely.
Closest available: BLS has no patient-account occupation, so this is billing and posting clerks across every industry. Source: BLS OEWS May 2025, SOC 43-3021 Billing and Posting Clerks. BLS pay excludes overtime and the self-employed.